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Janeway Emergency Department

The Janeway Children’s Health and Rehabilitation Centre Emergency Department provides 24-hour specialized emergency care to children under the age of 18 from all over Newfoundland and Labrador. 

If you or your child are experiencing an emergency, please go to your nearest emergency room or call your local ambulance provider.  

What to expect in the ER?
Once you are seen by the triage nurse, you will be registered for your visit. You will then wait to be called by the nurse for further assessment. Each child is assessed and given a triage category which determines the order in which you will be seen.
Visitors at the ER?
Visiting in the Emergency Department is limited to two people at the bedside or room. Visitors are limited to parents, caregivers and support person(s). The Emergency Department is a locked area so visitors should request access to the department.
Can a family member of a caregiver bring my child to the ER?
Parents or legal guardians must complete the Authorization by Parent/Legal Guardian (PDF) form in order for another caregiver (i.e. grandparent) to determine the care of the child in the absence of parents.  
HealthLine Advice Line 
For telephone advice on common pediatric illnesses and injuries, please contact the provincial health and poison information line. 
The HealthLine is a confidential and free telephone line staffed by experienced registered nurses. It is available to all residents of Newfoundland and Labrador, of any age. Call any time, day or night, to speak to a registered nurse. The 811 is for non-emergency situations only. For medical emergencies, please call 911.
  • HealthLine Advice Line: 811 or TTY 1-888-709-3555
Our Team
We have a specially trained team of doctors, nurses, nurse practitioners and other health professionals who work together to provide the best possible care.  
Eastern Health partners with post-secondary institutions to offer students from various health professions experience in a hospital setting. For this reason, sometimes students will provide care and service in our emergency departments as part of their education programs. 
Contact Us
Janeway Emergency Department 
Telephone: (709) 777-4228
Emergency Department Patient Care Coordinator
Telephone: (709) 777-4234
Learn more about ER (Emergency Department)


Updated Jul 9, 2020